Updated: 22 July 2025
Our Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.
1. Introduction
This CNTXT Privacy Policy (“Policy”) explains how CNTXT FZCO and its affiliates (“CNTXT,” “we,” “our,” or “us”) collect, store, use, disclose, and otherwise process information when you interact with www.cntxt.tech (the “Website”) and use our products or services (the “Services”). This Policy also describes your privacy rights.
2. Acceptance of Terms
By using CNTXT’s Services or Website, you consent to the practices described in this Privacy Policy.
3. Scope of Privacy Policy
This Policy applies to personal information collected when you:
Visit our website
Use our products and services
Interact with our AI tools or applications
Contact us directly
This includes information we collect directly from users, automatically through analytics or cookies, or from third-party services such as authentication providers.
4. Google API Services Compliance
We adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:
We do not use user data from Google APIs to develop, train, or improve generalized AI/ML models.
User data is only used to provide or improve user-facing features that are visible and directly initiated by the user.
We do not transfer Google user data to third parties except to provide or improve the user-facing features and services, in strict alignment with Google’s Limited Use policy.
This applies to all data obtained through:
Google Workspace APIs
Google Photos APIs
Any other OAuth-scoped Google API used in our Services
5. Legislation & Guidance
We comply with the following data protection laws and regulations:
EU General Data Protection Regulation (GDPR)
Abu Dhabi Global Market Data Protection Regulations 2021
UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data
6. Types of Data We Collect
We may collect:
Contact information (e.g. name, email, phone)
Usage data (e.g. access logs, IP address, device/browser metadata)
Interaction data from our apps and tools
We do not collect or store unnecessary data beyond what is required for delivering our Services.
7. How We Use Your Data
We use personal data to:
Provide and personalize our Services
Authenticate users and process logins via Google or other providers
Improve functionality and user experience
Monitor and secure our systems
Fulfill legal obligations
Data accessed via Google APIs is used solely for user-facing features.
8. AI & Machine Learning Policy
We do not use user data from Google Workspace or Photos APIs to:
Train generalized AI models
Derive or infer data profiles for advertising or commercial resale
Build datasets unrelated to the user-facing service
Our AI/ML systems use only first-party or anonymized/aggregated datasets for performance optimization.
9. Data Sharing & Disclosure
We do not sell personal data.
We may share data:
With trusted service providers under strict confidentiality
As required by law or legal proceedings
With your consent, if applicable
Any access to Google user data by third parties is strictly limited and compliant with Google’s terms.
10. Data Security
We implement technical and organizational measures to:
Secure personal data
Prevent unauthorized access, misuse, or loss
Monitor, log, and control all data operations
11. Data Retention
We retain personal data only as long as:
It is needed for the purpose collected
Required by law or contractual obligations
Users may request deletion of their data at any time.
12. Cookies & Tracking
We use cookies to:
Understand user behavior
Improve functionality
Support analytics and diagnostics
Users can opt-out or manage cookie preferences in their browsers.
13. Your Rights
You have the right to:
Access or delete your data
Correct inaccurate information
Restrict or object to certain processing
Withdraw consent (if processing is based on consent)
Please email has@cntxt.tech for requests.
14. Cookies and Tracking Technologies
We may update this Policy to reflect changes in legal, technical, or business practices. Updates will be posted on this page with a revised “Last Updated” date.
15. Contact
If you have any questions or concerns about this Policy, contact:
CNTXT FZCO
Email: has@cntxt.tech
Location: Abu Dhabi Global Market, United Arab Emirates